Privacy Policy

Personal Data You Provide

We collect personal information that you voluntarily provide when:

• • Submitting contact forms or course inquiry forms
• • Registering for courses or educational programs
• • Subscribing to our newsletter or educational updates
• • Participating in surveys or feedback activities
• • Communicating with our support team

Types of data: Name, email address, phone number, professional background, educational interests, company information, and communication preferences.

Automatically Collected Data

We automatically collect certain technical information when you visit our website:

• • IP address and approximate location
• • Browser type, version, and operating system
• • Pages visited, time spent, and navigation patterns
• • Referral sources and search terms used
• • Device information and screen resolution

Cookies and Tracking Technologies

We use cookies and similar technologies for website functionality, analytics, and marketing purposes. For detailed information, please review our Cookie Policy.

Educational Services

• • Processing course registrations and enrollment
• • Providing customer support and technical assistance
• • Delivering course materials and educational content
• • Issuing certificates and tracking progress
• • Communicating important course-related updates

Communication and Marketing

• • Responding to inquiries and contact form submissions
• • Sending newsletters and educational updates (with consent)
• • Providing information about relevant courses and services
• • Conducting surveys and collecting feedback
• • Personalizing content and recommendations

Website Improvement and Analytics

• • Analyzing website usage patterns and performance
• • Improving user experience and site functionality
• • Conducting security monitoring and fraud prevention
• • Optimizing content and course offerings
• • Measuring marketing campaign effectiveness

Security Infrastructure

• • SSL/TLS encryption for all data transmission
• • Secure data storage with access controls
• • Regular security audits and vulnerability assessments
• • Employee training on data protection protocols
• • Incident response procedures for data breaches

Access Control

• • Principle of least privilege for data access
• • Multi-factor authentication for administrative accounts
• • Regular review and update of access permissions
• • Activity logging and monitoring systems

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Course-related data is typically retained for seven years after completion, while marketing communications data is retained until consent is withdrawn.

Right to Access

You have the right to request information about the personal data we hold about you, including details about how it is processed and with whom it may be shared.

Right to Rectification

You may request correction of inaccurate or incomplete personal data. We will update your information promptly upon verification of the requested changes.

Right to Erasure

You may request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the original purpose or when you withdraw consent.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller where technically feasible.

Right to Object

You may object to processing of your personal data for direct marketing purposes or other legitimate interests. We will cease processing unless we have compelling legitimate grounds.